Blocking Your Customers
Posted on | July 27, 2006 | 1 Comment
We are trying to work out what to do for lunch today, so I thought I would check out the Wendy’s menu. But when I go to their site, this is what I see:
Wendys.com users a version of the Flash plugin that may not match the current version on your computer. Please update your Flash plugin now
Yeah, the typo is theirs, as well.
So, not only do they lock out users who don’t use Flash (why is flash necessary for a fast food website?), they lock out users who use an older version of Flash. Very bad user experience, very poor planning.
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July 30th, 2006 @ 8:13 pm
There is even a bigger issue here: If you use Micro$oft’s Internet Exploder browser, you have a big security risk. MSIE treats Flash as an Active-X control, which in plain English means that a malicious flash programmer can do some seriously bad stuff to your ‘puter, worse than those two cokes a day are doing to your body.
The Computer Curmudgeon!