February 28, 2005

Little Buggers

SG's computer is infected, or should I say infested, with spyware and trojans of all sorts. I have been fighting with it for months now.


I have tried:

None of them has been able to clear up all the problems - the hangers on are Altnet, HuntBar & Websearch Toolbar. They all find them and say they have been successfully removed, but they must be hiding in there somewhere because they always come back immediately. I have removed all the registry key entries I can find, I have Spyware Monitor running (which should keep changes from happening in the registry without approval) I have Start-up Manager running which should stop things from being added to the start-up process.

Any help or advice you can give would be GREATLY appreciated. I am about ready to wipe the whole thing clean and start from scratch but I know SG and SG Jr would prefer not to lose any programs/games/data if possible - though they may be frustrated enough at this point to throw in the towel, too.

Help Help Help

UPDATE: From all the suggestions in my comments, it looks like I have many options to try this evening. Keep 'em coming and I will let you know what works....

Posted by Vox at February 28, 2005 12:28 PM | troubleshooting
Comments

Are you still using Internet Explorer? I had the same problem and switched to Firefox: no more problem.

Posted by: Joe at February 28, 2005 12:37 PM

Oh, yeah, and stop surfing the pr0n sites.

Posted by: Joe at February 28, 2005 12:39 PM

Yeah, I'll tell him to stay away from those ;-)

Yep, still IE - don't know that they are up for learning a new browser at this point (I know they are fairly similar) and the problems are affecting operations even when no browser is being used. It throws up a dialog box ("server busy, try again") even when just checking email or doing word processing. And, most times, it won't go away without a restart. Argh!

Posted by: Vox at February 28, 2005 12:45 PM

Install firefox, set it as default browser and then run through a couple of spyware scans and cleans and you should be good to go. Additionally if you see any search toolbars installed, uninstall them.

Posted by: Joe at February 28, 2005 12:54 PM

All the toolbars I have found I have tried to uninstall - unfortunately, websearch and huntbar won't go away even though they run through the uninstall routine and say they are gone.

argh!!!!!

I will give it a try with Firefox - I am trying just about everything at this point. If someone told me to run in circles and cluck like a chicken to ensure a successful removal, I just might do it.

Posted by: Vox at February 28, 2005 01:00 PM

Don't buy that crap about "use firefox, no more problems". It's a lie. IE is certainly not entirely secure, but apparently neither is firefox;
http://www.securiteam.com/windowsntfocus/5JP0G0ADFY.html

Plus, firefox being relatively new, less code has been written to hit it as IE. Give it time, it will be as bad...

Perhaps you can try HijackThis;
http://www.spywareinfo.com/~merijn/downloads.html

Additionally, while learning a new browser does add a level of difficulty, Maxthon (http://maxthon.com/) uses IE's engine (backend processing) and has many features available in firefox (ad-blocking, popup-blocking, etc.)

I don't think you need to switch, because firefox is not free of problems. However, should you decide to switch, there are alternatives to the less-compatible (with a LOT of sites, not just Microsoft) firefox...

Posted by: vern at February 28, 2005 02:07 PM

I agree about Firefox (or my preference, the full Mozilla Suite).

Another tool to try is Spyware Blaster . It deactivates ActiveX spyware applications by disabling them in the registry.

Posted by: bk at February 28, 2005 02:11 PM

The URL was stripped from my comment, so I will try again: http://www.javacoolsoftware.com/spywareblaster.html

Posted by: at February 28, 2005 02:13 PM

Well, I don't really have a dog in the browser fight, but I had the same situation, and now I don't. Your mileage may vary. I do know that when you start up IE it invokes the toolbars which in turn activate the pop-ups/spyware. Anyway, I hope it works out for you.

Posted by: Joe at February 28, 2005 02:15 PM

Vox, see if you can comment on my site now. Sorry you couldn't.

Posted by: Lori at March 1, 2005 07:33 AM

Try reinstalling your operating system after backing up only the programs and files that you want to keep. This will wipe out everything else on your hard drive. The first time you start your computer up, go to zonealarm.com and download their free software and follow the instructions. Zonealarm will make your computer virtually invisible to everyone else on the internet. (unless you choose them to be otherwise.) I have done this a couple of times on differant computers and OS's, and have had no problem. Happy Surfing! :-)

Posted by: Russell at March 2, 2005 09:17 PM