Spent 25 minutes in line at the Post Office this morning, a line that wrapped around the lobby and out the door. The experience is made even more unpleasant by the fact that some genius in their logistics department decided that customers would no longer be able to take a number and sit down to wait, but would instead be forced to stand in the queue - including the woman several spots up from me who was leaning on her walker.
There were two cashiers working and one of them was "helping" the same customer for nearly 15 minutes. At one point a woman who looked like a supervisor (no uniform, keys hanging around her neck) came out and stood behind the counters, just sort of staring at us - then she disappeared again.
Finally, another clerk came from the back and signed in to his terminal - at which point one of the other clerks went on her break, and the other disappeared to the back muttering something about printer ribbon.
There was no way to avoid the obvious comparison so I said, "Just think, these people could be running your health care system"
Only one of the folks suffering in line with me didn't laugh out loud.
Posted by Vox at October 26, 2009 11:30 AM | politics